TERMS OF USE

HOTEL STEVEN makes its Terms of Use Protection available to users and information holders, under the following terms:

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HOTEL STEVEN, has the legitimacy and representation to use the company name HOTEL STEVEN and is the owner of the domain HOTELSTEVEN.COM

When entering this website or our mobile portals, you must respect the conditions of use, privacy policies and all disclaimers, and terms and conditions that appear on the website or transactional portals of www.hotelsteven.com ( HOTEL STEVEN).

The terms and conditions indicated in this document, for the acquisition of services through the website, will only be applicable to reservations of less than 10 people. Any reservation that exceeds this limit is considered a group reservation and will be formalized through our sales force, who will contact you with your request.
By accessing, viewing and/or using this website, the user acknowledges having read and understood these terms of use, and agrees to be bound by them, committing to comply with all applicable laws and regulations that are part of Colombian legislation. Additionally, when using any service provided on this site, such as chat, suggestion boxes and contests, the user will be subject to the rules, guides, policies, terms and conditions applicable to such service.

If the user does not agree with these terms, they are urged to refrain from using this site. This site is controlled and operated by HOTEL STEVEN from its offices located in Buenaventura, Valle del Cauca, Colombia. Therefore, the legislation applicable to all content offered and the use of the site will be Colombian. HOTEL STEVEN makes no representation that material on this site is appropriate or available for use outside of Colombia, and access from territories where its content is illegal is prohibited.

Users who access this site from other countries do so on their own initiative and are responsible for complying with applicable local laws.

Any claim related to the use of this site and the material contained therein must be subject to the laws of Colombia.

These terms and conditions are subject to change at any time, at the discretion of HOTEL STEVEN. In case of modifications, the transactions and operations carried out from the date of modification between HOTEL STEVEN and the user will be governed by the modified document. In case of substantial changes that affect previously carried out operations, HOTEL STEVEN will notify the user so that they can express their acceptance or exercise their rights as a consumer.

HOTEL STEVEN reserves the right to make changes to the website, conditions of use and legal notices at any time.

The terms of use may have changed since you last accessed this site. Please see the terms of use for the current privacy policies. If you do not agree with HOTEL STEVEN's policies, its content, the conditions of use or legal notices, please refrain from using our website. Misuse of the site, falsifying a user's identity, using purchasing agents, and/or engaging in fraudulent activities on the site are prohibited.
By using the HOTEL STEVEN website, you accept that the use of the site is carried out under your entire and autonomous will. The HOTEL STEVEN website is provided on an "as is" and "as available" basis.

Neither HOTEL STEVEN nor its parent companies, affiliates, subsidiaries or designees, as well as their respective officers, directors, employees, agents, third party content providers, designers, contractors, distributors, vendors, sponsors, licensors and others (collectively, " Related") guarantee that the use of the HOTEL STEVEN website will not suffer interruptions from technical aspects such as the machine from which the user enters, the user's internet connection and, in general, any technical aspect provided by a third party unrelated to the Hotel.

Under no circumstances will HOTEL STEVEN or its related parties be liable for any direct, indirect, unforeseen, special or consequential damages generated by the incorrect use of the HOTEL STEVEN website. Likewise, HOTEL STEVEN will not be responsible for any unforeseen or indirect damage resulting from the use of the website.
HOTELSTEVEN.COM is a website dedicated to electronic commerce, through which plans and/or services are sold that are delivered exclusively in the territory of the Republic of Colombia. The HOTELSTEVEN.COM domain is owned by HOTEL STEVEN, a commercial company established under Colombian laws, whose main activity is hospitality.
All computer, graphic, advertising, photographic, multimedia, audiovisual and/or design material, as well as all content, texts and databases made available on the HOTEL STEVEN website are the exclusive property of HOTEL STEVEN , or in some cases, from third parties who have authorized HOTEL STEVEN for its use and/or exploitation (hereinafter "the contents").

Likewise, the use in HOTEL STEVEN of some content owned by third parties is expressly authorized by law. All content on the HOTEL STEVEN website is protected by copyright and trademark regulations and by all national and international regulations that apply to them.

Except as expressly stipulated in these terms and conditions, any act of copying, reproduction, modification, creation of derivative works, sale or distribution, display of the contents, in any way or by any means, is prohibited, including, but not limited to, electronic, mechanical, photocopying, recording or any other means, without the prior written permission of HOTEL STEVEN or the copyright holder.

In no case do these terms and conditions confer rights, licenses and/or authorizations to carry out the acts described above. Any unauthorized use of the contents will constitute a violation of these terms and conditions, and the current regulations on trademarks, copyright and/or other applicable national and international intellectual property regulations. HOTEL STEVEN grants the user a personal, non-transferable and non-exclusive license and right to display the HOTEL STEVEN website on the screen of a computer, computer or PDA device under its control.

All brands, emblems, logos, names and any other distinctive signs, as well as utility models and/or industrial designs and other elements of industrial or intellectual property inserted, used and/or displayed on the HOTEL STEVEN website are the property exclusive of HOTEL STEVEN, and in some cases they are the property of third parties who have expressly authorized HOTEL STEVEN for their use and/or exploitation.

Nothing on the HOTEL STEVEN website may be interpreted as granting or granting any authorization, license or any other right to use or dispose of the Industrial Property in any way, without the written permission of HOTEL STEVEN or the owner of the rights thereof.

Any unauthorized use will constitute a violation of these terms and conditions, and current national and international regulations on industrial property, and will give rise to the corresponding civil and criminal actions.
HOTEL STEVEN prohibits the use of the names and/or logos, brands and any other distinctive sign of its property as hypertext links or in any other way ("links") directed to sites on the Internet whose URL is different from HTTP:// WWW.HOTELSTEVEN.COM, unless the establishment of a link of this nature is approved by HOTEL STEVEN in writing, in which case it must comply with the design and advertising criteria and manuals established by HOTEL STEVEN.

HOTEL STEVEN reserves the right to request the removal of links that have been established on websites without its express and prior authorization. The establishment on pages not controlled by HOTEL STEVEN of links to subdirectories within the URL HTTP://WWW.HOTELSTEVEN.COM ("Deeplinking") is prohibited.

The display, use, exhibition, copy or any other form of reproduction of the site HTTP://WWW.HOTELSTEVEN.COM or any of its subdirectories and/or pages on sites not controlled by HOTEL STEVEN ("Framing") is expressly forbidden. Failure to comply with these prohibitions will be a violation of the intellectual property rights over the contents and the industrial property rights of HOTEL STEVEN.
The STEVEN HOTEL website contains links to other sites operated by third parties, including, but not limited to, third party sites where the STEVEN HOTEL trademarks are displayed ("third party site[s]"). These links are available for your convenience and are intended solely to facilitate access to these third-party sites.

HOTEL STEVEN does not guarantee or make any representation about the essence, quality, functionality, accuracy, fitness for a particular purpose, merchantability, nor any representation about third-party sites or their content. A link to a third party site on the HOTEL STEVEN website does not constitute sponsorship, endorsement, approval or any liability with respect to such third party site. HOTEL STEVEN does not guarantee or make any representation about the products or services offered on third-party sites, except for those provided by HOTEL STEVEN.

The terms of use and privacy policy of any third party site may differ significantly from the terms of use and legal notices that apply to the use of the HOTEL STEVEN website. Please read the terms of use of third-party sites carefully to learn more about the terms and conditions applicable to you.
Any question related to the use of the content or the establishment of links to the URL HTTP://WWW.HOTELSTEVEN.COM can be directed to HOTEL STEVEN in Colombia at telephone, (+57)3142416307, or through HOTELSTEVEN.COM ( link contact us). Its use, in violation of the provisions herein, will give rise to the corresponding civil and criminal actions.
Without prejudice to what is determined in the mandatory regulations of the applicable Colombian legislation, HOTEL STEVEN does not assume any responsibility, including any responsibility for any damage or loss, including, but not limited to, loss of information or profits, existence of viruses, results of the use or inability to use the materials on this site, lost business opportunities, or any other damages, or for any third party claims, except as expressly provided herein.

Under the terms indicated here, HOTEL STEVEN does not assume any responsibility for the information provided on the page published by third parties, whether they are notes of interest, opinions, practical advice and solutions to concerns. HOTEL STEVEN does not assume any responsibility for problems or for the impossibility of using the site or any of the pages that comprise it, including but not limited to events such as problems with the server or connection, interruptions in its communication, problems technical events, unforeseen events or force majeure.
The organizations, products and/or services advertised on the STEVEN HOTEL website, as well as the links presented therein, are not necessarily affiliated or have any relationship with the STEVEN HOTEL, and therefore, the STEVEN HOTEL does not necessarily guarantees the products and/or services, or the organizations described on its website.

HOTEL STEVEN plays no role in the production of these products and/or the provision of services and makes no warranty, express or implied, about their content or their suitability for a particular purpose. For example, when the use of a product and/or service is suggested, it is the exclusive autonomy of the user to decide its use, and therefore, HOTEL STEVEN does not assume any responsibility for direct or indirect damages, certain or eventual, past, present or future, that may arise from said use.

In this way, the dealings that the user makes with the producer or supplier of the products and/or services contained in the advertising on the HOTEL STEVEN website, as well as the visits made to their websites through the links ) of this site, will be under your exclusive account and risk, without in any way compromising the responsibility of HOTEL STEVEN.
When purchasing the services offered by HOTEL STEVEN on its website, the contract between the client and HOTEL STEVEN will be governed by the contract policies and terms established by HOTEL STEVEN, owner of HOTEL STEVEN.

Our services are available only to those individuals who have the legal capacity to contract, in accordance with current Colombian legislation. If the client does not have the legal capacity to contract, we ask that he/she not use our services. HOTEL STEVEN reserves the right to refuse to sign the contract or maintain the offer in the event that the person booking the services does not have the legal capacity to contract.
The client must select the terms and conditions of payment of the corresponding price only through the payment methods previously established on this site. Although HOTEL STEVEN provides a secure connection system for all purchase transactions, in no case will HOTEL STEVEN be responsible for failures in communications from banking or credit entities, nor for damages caused to users. on the occasion of an action or omission of said entities.
It is the policy of HOTEL STEVEN to constantly update and review the products and/or services displayed on this site. HOTEL STEVEN may modify and discontinue products and/or services at any time.
Unlike credit or debit cards, promo codes used in digital coupons are debited when the order is placed. Digital coupons can be automatically redeemed for the full amount of a purchase. They must be used before the specified expiration date and in a single transaction.

They cannot be replaced if they are lost, stolen, deleted, or if you cancel or return the purchase. If there is a price reduction below the value of the coupon, the excess value will not be refunded.
These terms may not be altered, supplemented or amended through the use of any other document. Any attempt to alter, supplement or amend this document or to present an offer to purchase product(s) and/or service(s) that is subject to additional or different terms and conditions, will be void and of no effect, unless has been agreed differently by means of a written agreement signed by the client and the STEVEN HOTEL.
These terms and conditions of sale will be governed and interpreted in accordance with the laws of the Republic of Colombia. Any controversy arising from this document will be submitted to the competent judges in accordance with Colombian legislation, and both HOTEL STEVEN and the client expressly renounce any other jurisdiction that may apply to them due to their present or future domicile.
In the event that one or more of the provisions contained in this document are considered void, illegal or ineffective in any respect, the validity, legality and enforceability or effectiveness of the rest of the provisions of this document will not be affected or nullified by such circumstance. .
When using this platform, our Data Use and Protection policy applies, which can be found published at the following link https://www.hotelsteven.com/es/aviso-legal/; and which you accept by entering our website.
When using this platform, our cookie policy applies, which can be found published at the following link https://www.hotelsteven.com/es/cookies/; and which you accept by entering our website.
HOTEL STEVEN may, in its sole discretion, terminate your account or prevent you from using the HOTEL STEVEN website at any time. You are personally responsible for any orders you place or charges incurred before your use of the site is terminated. HOTEL STEVEN reserves the right to change, suspend or discontinue any and all elements of the HOTEL STEVEN website at any time and without prior notice.
By accessing this site, the user agrees to provide correct and truthful personal information, agreeing to update their data whenever necessary. Furthermore, the user undertakes to notify their financial institutions in a timely manner about the loss or theft of their credit card or other instruments provided by them to carry out transactions, such as debit cards, personal codes, among others, in order to disable such instruments.

The user is prohibited from sending or transmitting through this site any unlawful, threatening, defamatory, obscene, scandalous, pornographic or profane material, or any other material that could give rise to civil or criminal liability as established by law.

The user agrees to refrain from using any device, software, routine or data to hinder or attempt to hinder the proper functioning of the HOTEL STEVEN website or any activity carried out on this site. Additionally, you agree not to use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including, without limitation, browsers, spiders, robots, digital characters or intelligent agents) to navigate or search the site. HOTEL STEVEN website other than the search engine or search agents provided by HOTEL STEVEN or browsers generally available to the public.
Within the options contemplated on this site for the payment of the products and/or services selected by the user, HOTEL STEVEN.COM

offers, in some cases, a link that redirects to the websites of the respective financial entities. In these cases, payment is made directly on the financial institution's site, and, therefore, the handling of personal information will be the exclusive responsibility of said entity, in accordance with its agreements with users.

When no such link exists and information is provided directly to HOTEL STEVEN through this site, responsibility for the handling of personal information will be subject to the terms set forth in this document.
HOTEL STEVEN does not assume any responsibility for actions not promptly notified by the user in case of violation of their personal information. Furthermore, in situations where the user has not informed the financial entities or cooperatives about the loss, misuse, theft or theft of the instruments provided to carry out transactions, or in cases of improper use of the registration data, HOTEL STEVEN will not will assume any responsibility.

We are not responsible for unforeseen events such as delays at airports, flight delays, congestion in hotels, quarantines and other circumstances of force majeure or unforeseen events that may alter the normal development of the provision of HOTEL STEVEN services. However, we are committed to serving as a conduit to channel customer complaints and claims in such situations.

HOTEL STEVEN does not assume responsibility for accidents, losses or damages suffered by clients due to recklessness or lack of observance of the instructions and/or regulations provided by airlines or tourist service providers. We are also not responsible for damages, losses and harm caused by carelessness, negligence or failure to deliver in custody jewelry and/or goods owned by clients, as well as for non-compliance with the regulations of each of the tourist service providers. .

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