About us
HOTEL STEVEN
With a history of more than two decades, Hotel Steven is proud to offer an unparalleled experience in each stay. Our commitment lies in exceeding our guests' expectations, providing exceptional service that fuses luxury, comfort and hospitality.
The Steven Hotel is strategically located in the heart of Buenaventura, in the central area on Carrera 4 #4-42 Barrio Centro. Since opening in 1997, we have become an icon of hospitality on the Colombian Pacific coast. Our hotel offers a privileged and convenient location, providing our guests with a luxurious retreat to enjoy an unforgettable stay.
Mission
At Hotel Steven, we strive to create memorable memories for each of our guests. Our mission is to provide a haven of exceptional quality where travelers feel at home. We are committed to excellence, sustainability and customer satisfaction in every detail of your stay.
Visión
We aspire to be recognized as the preferred destination on the Pacific coast, undisputed leaders in the hotel industry at a national and international level. We seek to stand out as a benchmark for coastal luxury and a leader in hospitality, focused on excellence in service, sustainability and innovation.
Nuestros Valores Corporativos
These values guide every action and service we offer, reflecting our commitment to authenticity and quality in all interactions with our guests.
Innovación
We are pioneers in the constant search for new ways to provide you with unique experiences. At Hotel Steven, innovation drives our offering, from room design to cutting-edge services.
Honesty
At Hotel Steven, honesty is our compass. We are committed to offering transparency in every interaction and service. Your trust is the foundation of our hospitality.
Sustainability
At Hotel Steven, we embrace environmental responsibility. We strive to minimize our impact, from eco-friendly practices to local initiatives. Your comfort does not compromise the well-being of the planet.
Integrity
Integrity defines every aspect of Hotel Steven. We keep our promises and act ethically at all times. Your satisfaction is the result of our commitment to integrity.
Quality
At Hotel Steven, quality is the essence of every detail. From amenities to service, we strive for perfection. Every experience reflects our unwavering commitment to exceptional quality.
Excellence
Excellence is our standard. We seek continuous improvement to offer you a service that goes beyond expectations. At Hotel Steven, every detail is designed to achieve excellence.